Shipping & Delivery Information
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Current ship time is 5-7 business days from when we receive your order, due to the holidays & people taking some well deserved time off.
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Wiccan Place main fulfillment warehouse is located in Middlefield, MA, USA.
We offer flat fee $5.75 shipping rate for all USA orders under $100 and Free Shipping on selected items & orders $100+.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Our standard shipping is shipped out either the next business day if ordered before our daily order processing, otherwise the following day. Delivery is usually by Postal Mail (sometimes by UPS or Fedex for heavy items), and takes 2-5 business days. The vast majority of orders will be within two to three business days.
Most orders are shipped via USPS will have a delivery confirmation number. This includes orders shipped via the USPS to APO addresses. Larger orders tend to be shipped via UPS or Fedex. All orders delivered via UPS or Fedex have a tracking that we will be able to accurately track.
Back Order Policy
When any item is put on backorder at WiccanPlace Shop, we will ship it out to you as soon as it comes in. If the value of the merchandise is under $5.00 we will cancel the missing item from your order and indicate on the invoice when we expect the item to be available for reorder.
Some of the orders may be in stock or may not be in stock. It may take 2 weeks to a month or so for backorders to come in as we have no control over this. Backorders can be added as store credit to your account, partially refunded or in exchange for an item that is in stock.
Damaged or Incorrect Product
WiccanPlace.com will upon your request replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be the responsibility of WiccanPlace.com